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Quotations from Out of the Crisis:

Out of the Crisis (MIT Press)

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W. Edwards Deming, Out of the Crisis, page 138

Dr. Deming's Ideas Dr. Deming's famous 14Points, originally presented in Out of the Crisis, serveas management guidelines. The points cultivate a fertile soil inwhich a more efficient workplace, higher profits, and increasedproductivity may grow.

"Long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The timid and the fainthearted, and the people that expect quick results, are doomed to disappointment."

According to W. Edwards Deming, American companies require nothing less than a transformation of management style and of governmental relations with industry. In Out of the Crisis, originally published in 1982, Deming offers a theory of management based on his famous 14 Points for Management. Management's failure to plan for the future, he claims, brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to stay in business, protect investment, ensure future dividends, and provide more jobs through improved product and service. In simple, direct language, he explains the principles of management transformation and how to apply them.

Previously published by MIT-CAES

W. Edwards Deming, Out of the Crisis, page 248 (See blog post: )

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  • W. Edwards Deming, Out of the Crisis, page 475See:

    ‘Out of the Crisis’ was written in 1986 but it still remains valid, possibly even more than back in the 1980s, as these days far too many managers tend to do their jobs based on gut feeling, or being influenced by an article in the media or on the internet.

    Sites like SparkNotes with a Out of the Crisis study guide or cliff notes. Also includes sites with a short overview, synopsis, book report, or summary of W. Edwards Deming’s Out of the Crisis.