I purchased a set of CD's advertised on TV in September as a Christmas Gift - no mention of a return policy when I placed the order. My friend already has most if not all of the CD's in the collection when he opened it on Christmas. I tried to return the item unopened and unused however Time Life refuses citing their 30-day return policy. This is unacceptable and I will never purchase anything from them again. I hope this will help other consumers when dealing with this company.
Time life pop memories of the 60's collection - After spending over $248.51 on a set of 9 sets of CDs I was very upset to find that 2 whole sets of CDs, 4 in total, had all the wrong songs on them. Now I will have to contact the company to see if I have to return all the CDs or just the two sets that are incorrect..I will also have to pay for the return shipping and hope that I get a credit from them. I expected better quality control from such a large company.
|Předmět: Re: Time Life Music: Your Hit Parade 1940-1960 (1988-1991) 23/2/2012, 06:45|
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Feel free to open and try out every product you receive, without commitment. If for any reason you are not completely satisfied with a Time Life product, simply return it within 30 days. We will gladly refund or credit the product purchase price to your original form of payment.